Privacy Policy
Kedarbaba Official Tours
Your privacy is our priority. We are committed to protecting your personal information and being transparent about our data practices.
Last Updated: December 2024
Table of Contents
1. Introduction
This privacy notice for Kedarbaba Official Tours ('Company', 'we', 'us', or 'our'), describes how and why we might collect, store, use, and/or share ('process') your information when you use our travel and tourism services ('Services'), such as when you:
Visit our website at kedarbabaofficialtoures.com or any website of ours that links to this privacy notice
Book our travel packages, pilgrimage tours, or adventure trips
Engage with us through phone calls, emails, or in-person consultations
Participate in our events, promotions, or travel programs
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at kedarbabaofficialtoures@gmail.com.
2. What Personal Information Do We Process?
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Kedarbaba Official Tours and the Services, the choices you make, and the travel products and features you use.
Personal Information Provided by You:
Names and contact information (phone numbers, email addresses, mailing addresses)
Travel preferences and requirements
Emergency contact details
Passport and identification information (for international tours)
Medical information relevant to travel
Payment and billing information
Group booking details and participant information
Dietary restrictions and special accommodation needs
Travel insurance information
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
3. Do We Process Sensitive Personal Information?
We may process sensitive personal information when necessary for travel arrangements, including:
Medical conditions that may affect travel (only with your explicit consent)
Dietary restrictions for religious or health reasons
Passport and visa information for international travel
Travel insurance claims and medical emergencies
We process this information only when absolutely necessary for providing our travel services and ensuring your safety during tours.
4. Do We Receive Information From Third Parties?
We may receive information from third parties such as:
Hotel booking platforms and accommodation providers
Transportation companies (airlines, bus operators, car rental services)
Travel insurance providers
Payment processors and banking institutions
Government agencies for visa and permit processing
Local tour guides and activity providers
This information is received only to facilitate your travel bookings and ensure smooth tour operations.
5. How Do We Process Your Information?
We process your information to provide, improve, and administer our travel Services, communicate with you, for security and safety purposes, and to comply with legal requirements.
We process your personal information for various purposes:
To facilitate travel bookings and manage tour arrangements
To create and manage customer accounts and profiles
To process payments and handle billing inquiries
To communicate important travel information and updates
To provide customer support and assistance
To ensure traveler safety and emergency response
To comply with travel regulations and legal requirements
To improve our services based on feedback and preferences
To send promotional offers for future travel opportunities (with consent)
6. When and With Whom Do We Share Personal Information?
We may share information in specific situations and with specific parties necessary for travel operations:
Hotels and accommodation providers for reservation purposes
Airlines and transportation companies for booking confirmations
Local tour guides and activity providers
Travel insurance companies for coverage purposes
Government authorities when required by law or for visa processing
Emergency services and medical facilities if required during travel
Payment processors for secure transaction processing
Our trusted business partners who assist in tour operations
We never sell your personal information to third parties for marketing purposes.
7. How Long Do We Keep Your Information?
We retain your personal information only for as long as necessary:
Active customer data: While you remain an active customer
Booking records: Up to 7 years for accounting and legal purposes
Payment information: As required by financial regulations
Travel insurance claims: As required by insurance providers
Emergency contact information: During and after travel completion
Marketing communications: Until you unsubscribe or opt-out
We regularly review and securely delete information that is no longer needed.
8. How Do We Keep Your Information Safe?
We implement appropriate technical and organizational security measures:
Encrypted data transmission and storage
Secure payment processing systems
Regular security audits and updates
Limited access to personal information on a need-to-know basis
Staff training on data protection and privacy
Secure physical storage of documents
Regular backup and disaster recovery procedures
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. What Are Your Privacy Rights?
Depending on your location, you may have the following rights:
Right to access: Request copies of your personal information
Right to rectification: Request correction of inaccurate information
Right to erasure: Request deletion of your personal information
Right to restrict processing: Request limitation of data processing
Right to data portability: Request transfer of your data
Right to object: Object to certain types of processing
Right to withdraw consent: Withdraw previously given consent
To exercise these rights, please contact us using the information provided below.
11. Do We Make Updates to This Notice?
We may update this privacy notice from time to time. The updated version will be indicated by an updated 'Revised' date and the updated version will be effective as soon as it is accessible.
We will notify you of any material changes by:
Posting the new privacy notice on our website
Sending an email notification to registered customers
Providing notice during your next interaction with our services
We encourage you to review this privacy notice frequently to stay informed about how we protect your information.
12. How Can You Contact Us About This Notice?
If you have questions or comments about this notice, you may contact us by:
Email: kedarbabaofficialtoures@gmail.com
Phone: +91-XXXXXXXXXX
Address: [Your Complete Business Address]
Website: kedarbabaofficialtoures.com
We are committed to addressing your privacy concerns and will respond to your inquiries within a reasonable timeframe.